[Close] 

Customer Service Representative (Multi Branch Support)

Responsibilities:

  • Provides courteous customer service

  • Solicits for new or renewed customer business on every contact

  • Receives loan payments and posts to customer accounts

  • Maintains cash drawer accuracy and security

  • Prepares and handles office deposits and maintains checkbook accuracy

  • Prepares and processes loan applications; closes approved loans

  • Performs collection activities on delinquent accounts, by both written and verbal communications

  • Assists with the development and training of all new personnel

  • Maintains compliance with company policies and procedures

  • Maintains accurate filing and record-keeping system

  • Prepares and assemble reports for remittance, and for branch record-keeping

  • Prompt and regular attendance is required


Qualifications

  • Prior experience with customer service

  • Basic math and money handling skills; able to count cash accurately

  • Ability to obtain license, certification, and/or governmental approval to provide ancillary products and services, as applicable

  • Valid driver s license and daily access to a reliable automobile for business use

  • Computer literate with ability to operate a ten-key calculator

  • This is an office position that consistently operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Requires the ability to communicate verbally and in writing.


  • This position frequently operates a standard telephone.


  • This position may travel requiring driving, and may require walking on uneven ground, climbing small stairs.


  • High school diploma or equivalent




Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Customer Service Representative (Multi Branch ...
Jefferson City, TN Security Finance
Customer Service Representative - Inbound Sale...
Johnson City, TN Arise Virtual Solutions Inc.
Customer Service Representative - $500 Sign On...
Bristol, TN Teleperformance
Customer Service Representative - Work at Home
Nashville, TN Arise Virtual Solutions Inc.
Customer Service Representative
Nashville, TN Black Sea Inc.
Customer Service Representative
Alcoa, TN Check Into Cash